How Do I?

With the Pharmacy First Scheme you may be able to get appropriate treatment from your pharmacy sooner.

If you are registered with a doctor in Nottingham City and are exempt from prescription charges you can register at a participating pharmacy and still obtain free of charge medication for certain ailments. (See separate poster in reception for more details and participating pharmacies or ask at reception.)

For advice you could also contact NHS Direct on 0845 4647.

For minor illnesses and injuries visit the Walk-in Centre on London Road, Nottingham. This opens daily until 9.00pm, 365 days a year.

HOW DO I...
OBTAIN A HOME VISIT?

Home visits are made for those patients who, because of their condition, cannot get to the surgery. If you would like to discuss if a visit is necessary please telephone the reception staff on (0115) 950 1854 before 11.00am whenever possible. Late requests will mean the visit may not be made until the next day.

Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

HOW DO I...
OBTAIN A REPEAT PRESCRIPTION?

If you are on regular long-term medication, you will be issued with a computer-printed prescription. It is likely you will be asked to see a doctor or practice nurse at regular intervals so your condition can be reviewed. You will be given a computer list of your medication to make reordering easier.

We require 24 hours’ notice for repeat prescriptions.

• Prescriptions can be ordered at reception; we also accept fax and postal requests.

• Telephone requests may be accepted after 1.00pm. You may be asked to call back if the reception staff are extremely busy.

• If you would like your prescription posted to you, please enclose a stamped addressed envelope.

• Order early to allow for possible postal delays, especially at times of bank and public holidays.

• Most pharmacies operate a prescription order and collection service; ask for details at your local chemist.

Please let us know if you have had your treatment altered following a hospital visit, as they do not always inform us.

On-Site Pharmacy

We have Collins Pharmacy (Nottingham) Ltd, T/A Turners Pharmacy on-site, occupying purpose-built premises at the surgery and providing pharmaceutical services. These include dispensing prescriptions, provision of advice on minor ailments and supplying over-the-counter medicines under the Pharmacy First scheme. A medicines use review is available to patients with chronic illnesses and on long-term medication.

They also offer a prescription collection and delivery service.

HOW DO I...
REGISTER WITH THE PRACTICE?

You will need to present your signed medical card to a member of the reception team. If this is not available there is a simple form that will need completing. An appointment for a new patient check will then be arranged with one of the practice nurses. Please bring along any medication that you take. If registering a child you will also need to present a record of any immunisations given. This is normally in the red book.

HOW DO I...
OBTAIN TEST RESULTS?

Please telephone the surgery after 1.00pm to obtain the result of any test you have had done.

Greenwood and Sneinton Medical Centre